Terms & Conditions

1. Course Enrolment and Registration

• Students must provide accurate, complete and current information during registration and enrolment.
• Course access shall be activated only after successful completion of the applicable registration and payment process.
• Course enrolment is personal to the registered Student and is not transferable to another person.
• MADE EASY reserves the right to verify information provided by the Student and to restrict or cancel access in cases of inaccurate, misleading or fraudulent information, subject to applicable law.

2. Course Fees and Payment

• The applicable Course fee shall be as displayed on the official MADE EASY website, application or other authorised platform at the time of purchase.
• The Student is responsible for ensuring that the payment transaction is completed successfully.
• Applicable taxes, payment gateway charges or other charges, if any, shall be governed by the information displayed at the time of purchase.
• In case of an unsuccessful, incomplete or reversed payment, Course access may not be activated until the payment is successfully received and verified.
• Please verify your name, address, PIN code and other information before making payment. Once the invoice is generated after payment, no changes, corrections, or updates will be permitted. Students are responsible for ensuring all details are accurate.

3. Refund and Cancellation Policy

• Live-Online Courses: Fees paid for Live-Online Courses (including Live-Online Foundation Courses) are non-refundable and non-transferable, except where MADE EASY expressly provides otherwise or where a refund is required under applicable law.
• Recorded Courses, Tablet Courses, Short-Term Courses and Online/Offline Test Series: Fees paid for Recorded Courses, Tablet Courses, Short-Term Courses & Online/Offline test series are non-refundable and non-transferable, except where MADE EASY expressly provides otherwise or where a refund is required under applicable law.
• After expiry of the applicable refund window, no refund request for a Live-Online Foundation Course shall ordinarily be entertained, except where otherwise determined by MADE EASY or required under applicable law.
• Approved refunds shall ordinarily be processed through the cheque, subject to applicable verification and payment-processing timelines.
• In case of fraudulent transactions, misuse of Course access or violation of these Terms, MADE EASY may reject a refund request and/or suspend or terminate Course access, subject to applicable law.

4. System Configuration and Technical Requirements

• Students are responsible for ensuring that their device, operating system, internet connection, application/software and other technical requirements are compatible with the MADE EASY platform before purchasing or accessing a Course.
• Live-Online and Recorded Course content may be accessed through the supported MADE EASY Windows Desktop Application, Mac Desktop Application, Android Application and iOS Application, subject to Course-specific availability and technical requirements.
• Students must maintain a compatible device, supported operating system, updated application/software and stable internet connection.
• MADE EASY may update, modify, discontinue or replace supported operating systems, applications, device compatibility requirements or technical specifications for technological, security, operational or other legitimate reasons.
• MADE EASY shall not be responsible for inability to access a Course arising from an incompatible device, unsupported operating system, outdated software/application, insufficient device resources, poor internet connectivity or technical issues attributable to the Student’s device or network.

5. Course Accessibility and Registered Device Policy

• Access to Live-Online and Recorded Course content is provided only to the enrolled Student and is strictly personal and non-transferable.
• Course content may be accessed only through the authorised/registered device and supported platform associated with the Student’s account.
• A Student shall be permitted to register only one (1) device in total for accessing the Course, irrespective of the supported platform or operating system, unless a different limit is expressly specified for a particular Course.
• Students shall not share login credentials, passwords, OTPs, accounts, registered devices or Course access with any other person.
• Simultaneous access through unauthorised devices, use of another Student’s account, credential sharing or attempts to circumvent device-registration or access-control mechanisms constitute a violation of these Terms.
• MADE EASY may use reasonable technical measures, including device binding, authentication, OTP verification, session controls and other security mechanisms, to prevent unauthorised access and protect Course content.

6. Change of Registered Device

• A Student may submit a request to change or replace the registered device through the designated MADE EASY support channel.
• Any request for change, replacement or re-registration of a device shall be subject to verification and prior approval by the Management of MADE EASY.
• Approval of a device-change request is at the discretion of Management and shall not be treated as an automatic entitlement.
• MADE EASY may prescribe limits, conditions, verification requirements or supporting documents for device-change requests.
• A device-change request shall not automatically result in approval or immediate transfer of Course access to another device.
• MADE EASY reserves the right to reject a device-change request where the request is inconsistent with the Course access policy, appears to involve misuse or unauthorised sharing, or raises security concerns.

7. Live-Online Classes

• Live-Online Classes shall be conducted according to the schedule communicated by MADE EASY.
• Class schedules, faculty allocation, sequence of topics and other academic arrangements may be modified where reasonably required.
• In case of unavoidable circumstances, technical issues, faculty unavailability or other operational requirements, MADE EASY may reschedule or modify a class.
• Where applicable, recordings of Live-Online Classes may be made available after the class. Availability and validity of such recordings shall be governed by the applicable Course policy.

8. Recorded Courses and Course Validity

• Recorded Course content shall remain accessible only for the validity period specified for the relevant Course.
• Expiry of the Course validity period shall result in cessation of access unless an extension has been expressly granted by MADE EASY.
• Course validity shall not automatically be extended due to non-usage, non-attendance, personal circumstances or technical issues attributable to the Student.
• MADE EASY may update, modify, replace or remove Course content where reasonably required for academic, technical, legal or operational reasons.

9. Intellectual Property and Course Content

• All video lectures, study material, PDFs, notes, tests, questions, solutions, graphics, presentations, software, trademarks, logos and other Course content are the intellectual property of MADE EASY and/or its licensors, as applicable.
• Course content is provided solely for the personal educational use of the enrolled Student.
• Students shall not copy, reproduce, download, record, screen-capture, distribute, publish, sell, transmit, upload or otherwise commercially exploit Course content without prior written permission from MADE EASY.
• Unauthorised sharing or distribution of Course content may result in suspension or termination of Course access and may also lead to appropriate legal action.

10. Account Security and Unauthorised Access

• Students are responsible for maintaining the confidentiality of their login credentials and authentication information.
• If a Student suspects unauthorised access to their account, they should immediately notify MADE EASY through the designated support channel.
• MADE EASY may temporarily suspend access where suspicious, unauthorised, fraudulent or abusive activity is detected.

11. Academic Information and Course Changes

• Course content, syllabus, faculty allocation, class schedule, study material, tests, assignments and other academic components may be modified, updated or reorganised based on academic and operational requirements.
• Any timelines or schedules communicated by MADE EASY are subject to reasonable changes due to unforeseen circumstances.
• Course enrolment does not constitute a guarantee of admission, examination qualification, employment, recruitment, rank, marks, scholarship or any other specific academic or professional outcome.

12. Tests, Assessments and Examinations

• Where a Course includes tests, assessments, assignments or examinations, Students must comply with the applicable instructions and examination rules.
• Malpractice, impersonation, unauthorised assistance, sharing of examination credentials or other violations may result in cancellation of the relevant attempt and/or suspension or termination of Course access.

13. Prohibited Activities

• Students shall not share their account, login credentials, OTPs or Course access with another person.
• Students shall not allow another person to attend classes using their account or registered device.
• Students shall not record, reproduce, redistribute, resell or commercially exploit Course.
• Students shall not use bots, scraping mechanisms, automated tools or other unauthorised methods to access or extract Course content.
• Students shall not attempt to gain unauthorised access to MADE EASY systems, applications, servers or databases.
• Students shall not engage in activities that compromise the security, integrity or availability of the Course platform.

14. Suspension or Termination of Course Access

• MADE EASY may suspend, restrict or terminate Course access, with or without prior notice where reasonably necessary, in cases including unauthorised sharing, account misuse, impersonation, payment fraud, unauthorised copying/distribution, violation of these Terms, attempted circumvention of security controls, or unlawful/abusive activity.
• Termination or suspension due to violation of these Terms shall not automatically entitle the Student to a refund, subject to applicable law.
• MADE EASY reserves the right to suspend, revoke, or terminate access to a course in case of delayed, incomplete, or non-payment of the applicable course fee.

15. Technical Interruptions and Service Availability

• MADE EASY will make reasonable efforts to maintain the availability of its online learning platforms.
• Temporary interruptions may occur due to maintenance, upgrades, technical failures, internet/network issues, third-party service providers, cyber incidents or circumstances beyond the reasonable control of MADE EASY.
• MADE EASY may undertake scheduled or emergency maintenance and temporarily restrict access where necessary.
• Where reasonably practicable, MADE EASY may take appropriate steps to restore services or provide an alternative arrangement.

16. Publication of Student Results and Bonafide Status

• Students enrolled in any paid, discounted, or free program - including Test Series, Postal, Offline, Online Courses (Live/Recorded/Tablet/Pen Drive), or any short-term sessions (single-day, half-day, or hour-based) will be considered bonafide students of MADE EASY.
• MADE EASY reserves the right to publish student photographs, ranks, and examination results pertaining to ESE, GATE, PSUs, SSC, State Engineering Examinations, or any other engineering competitive examinations, for marketing, promotional, or institutional purposes. Further, MADE EASY reserves the right to publish such results upon a student’s selection, whether in the current year or in any subsequent attempt, irrespective of the year in which the student was enrolled, and corresponding to the year of such selection.
• GATE & ESE offer flexibility to choose a core stream or interdisciplinary stream(s) for appearing in the examination, based on factors including, but not limited to, emerging technologies, interindustry relevance, career prospects, and similarities in syllabus. Eg. EE students can opt to appear from EE/EC/IN/DA streams, ME-PI-XE, CE-ES, CS-DA-EC etc. Accordingly, any student enrolled in Offline, Online, Test Series, Postal course offered by MADE EASY under a particular stream, but appearing in the examination under the same or any other stream(s), shall be deemed and treated as a ‘Bonafide Student of MADE EASY’ for all purposes, irrespective of whether the stream of enrollment and the stream of examination are identical or moderatory different.

17. Student Support and Grievances

• Students may contact MADE EASY through the designated support channels for Course access, payment, technical or other Course-related issues.
• Students should provide relevant details such as registered mobile number/email ID, Course name, device details, screenshots and error messages, where applicable, to facilitate resolution.
• Grievances relating to Course services may be raised through the designated grievance/support mechanism communicated by MADE EASY.

18. System Requirements and Device Compatibility

Students are responsible for ensuring that their devices meet the following minimum system requirements to access MADE EASY courses:

1. Android

• App Version: 46
• Minimum Android OS: Above Android 9
• Supported Devices: Android phones and tablets.

2. iOS

• App Version: 3.11
• Minimum OS: iOS 12 or later
• Supported Devices: iPhone and iPad.

3. Windows

• Supported Operating Systems: Windows 10 and Windows 11 (32-bit/64-bit, as supported by the application).
• Maximum Supported Screen Size: 22 inches.
• Minimum RAM: 8 GB.

4. Mac Devices

• MADE EASY courses are accessible on supported Mac devices through the compatible application, subject to applicable system requirements.

5. Device Compatibility Restrictions

• The MADE EASY application is currently not accessible on the Realme Pad 6 device.
• Compatibility may vary depending on the device model, operating system, application version and technical configuration.
• Students are advised to verify device compatibility and system requirements before purchasing a Course. MADE EASY shall not be responsible for access issues arising from unsupported or incompatible devices, subject to applicable law.

19. Privacy and Personal Information

• The collection, processing, storage and use of Student information shall be governed by the MADE EASY Privacy Policy, as amended from time to time.
• Student information may be processed for account creation, authentication, Course delivery, customer support, payment processing, communication, security and other lawful purposes described in the Privacy Policy.

20. Changes to Terms and Conditions

• MADE EASY reserves the right to modify or update these Terms from time to time to reflect changes in services, technology, legal requirements or operational practices.
• Updated Terms shall be made available through the applicable MADE EASY platform. Continued use of a Course after such updates may constitute acceptance of the revised Terms, subject to applicable law.

21. Governing Law and Jurisdiction

• These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
• Subject to applicable law, disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts at [New Delhi/Delhi].

22. Contact Information

• MADE EASY
• Email: infodelhi@madeeasy.in
• Phone: 9021300500
• Website: https://www.madeeasy.in/

23. Acceptance of Terms

• By registering for, purchasing or accessing a MADE EASY Online Course, the Student confirms that they have read, understood and agreed to these Terms & Conditions, including the applicable refund policy, Course validity, system requirements, device-access restrictions and other applicable Course policies.
• MADE EASY reserves the right to take appropriate action in case of violation of these Terms & Conditions, subject to applicable law.

1. Fee Payment

• The fee should be paid at the time of admission as mentioned on our website.
• The fee can be paid through online payment modes or by demand draft.
• Students opting for the Installment Payment Scheme must pay the applicable installment charges, as decided by the management. The charges will be applicable immediately upon admission.

2. Fee Refund

• The fee refund facility is valid within the first five days for long-term batches and first two classes for short-term batches, from the date of batch commencement. The refund will be issued after deducting the admission fee (as mentioned on the fee receipt) through account payee cheque only, in favor of the student.
• Only the student or parents are allowed to submit the Fee Refund/Replacement application at the admissions office. Applications submitted through relatives, friends, or third parties will not be accepted.
• The fee refund or seat replacement policy is strictly as per the mentioned terms and is non-negotiable under any circumstances. Applications submitted without required supporting documents (MADE EASY ID card, fee receipt, medical prescription, selection letter, etc.) or after the expiry period will not be processed or entertained.
• Refund/Replacement requests made verbally, over telephone, by e-mail, or fax will not be valid or accepted.
• The admission fee is non-refundable under any circumstances.
• Short-term batches include the Rank Improvement batch, ESE Mains batch, GS batch, PSUs & State Engineering batches, etc.

3. Seat Replacement

• The seat replacement facility is valid only within first three months from the commencement of the batch. The replacing student must not be currently enrolled at MADE EASY.
• The new student will not be offered backup classes for subjects already attended by the previous student. Books already issued to the previous student will not be reissued to the new student.
• An amount equivalent to the admission fee will be charged as a replacement processing fee.
• The seat replacement facility is applicable only for long-term batches.

4. Change of Batch/Centre/Course

• Students must carefully read & understand all the course specific details available on our website.
• Students are advised to choose suitable batches/courses as per the convenience, after consulting with our counsellors.
• Requests for transfer/change from the enrolled batch/course/centre to another, will not be accepted.
• Requests for transfer from classroom courses to online courses, or vice versa, will not be accepted.

5. ID Card

• Each student will be issued an ID card after fee payment. Students are advised to collect their ID card from the respective admissions office before the commencement of the batch.
• Students not carrying their MADE EASY ID card will not be permitted to attend classes under any circumstances.
• Overwriting on the ID card, lending it to others, producing a photocopy/duplicate in any form will be treated as a punishable offense.
• The ID card must be preserved with utmost care, as it is an important document and proof of your association with MADE EASY.
• Loss/Damage of ID card: A copy of the FIR must be submitted along with a processing fee of Rs. 500/- to obtain a new ID card. Re-issuing the ID card is subject to the management’s decision, based on the circumstances in which it was lost or damaged.

6. 1 Year Flexi Course

• This course offers flexibility to attend up to 5 subjects in the next session, either in offline or recorded mode, ONLY if the student misses these subjects due to unavoidable circumstances.
• Students must obtain prior approval from the centre coordinator, by producing valid documentary proof, before availing leave.

7. Books & Reading References

• Books will be issued at the respective study center upon presenting the ID card.
• Students are responsible for collecting their books as per the announcements. Books will not be issued after the completion of the session.
• MADE EASY holds the copyright of all published books, and are intended solely for the use of enrolled students. Any form of selling, photocopying, sharing, or distribution is strictly prohibited and may result in disciplinary or legal action.

8. Absenteeism

• Students must attend classes and test series regularly in their assigned batches, as per the scheduled timetable.
• Students will be solely responsible for their absenteeism from classes and test series.
• The permission to attend missed classes in other batches is subject to management approval and seat availability.
• All possible efforts will be made to support students, but the institute is not obligated to provide the backup for the missed classes.
• Separate question papers will not be issued to students who remain absent during the tests.

9. Syllabus Coverage Mode

• GATE syllabus: Will be conducted in offline mode.
• Additional ESE technical & GS subjects: Will be conducted in offline or online mode.
• SES (GS) subjects: Will be conducted in online (live or recorded) mode.

10. Code of Conduct

• Students are expected to maintain discipline and respectful conduct within the premises. MADE EASY reserves the right to debar the student and initiate strict legal action if found guilty of misbehaving with MADE EASY faculty, staff, classmates, engaging in illegal activities, fighting, blocking seats, disturbing class momentum, or damaging institute property.
• Students are solely responsible for the safety of their vehicles, mobile phones, and other belongings. The Institute will not be liable for any loss, damage or theft.
• Students should adhere to the seating arrangements set by the management.
• Students should maintain an appropriate & decent dress code within the institute.
• Audio or video recording of faculty, staff, fellow students, or institute activities without formal permission is strictly prohibited and may result in legal action.
• Consumption of alcohol, smoking, chewing pan, gutkha, or any form of drugs within the premises is strictly prohibited.

11. Important Instructions

• Batch venue and timing are subject to changes based on the availability of faculty and classrooms.
• Classes may be scheduled on Sat/Sun/Public holidays, and class timings may also be extended to ensure timely completion of the syllabus.
• If the syllabus is revised or changed during the course, the institute will make all reasonable efforts to cover the updated syllabus through offline or online modes; however, this shall not be considered a mandatory obligation for the institute.
• If offline classes are disrupted due to unavoidable or emergency circumstances, the institute may offer alternative arrangements such as live or recorded online classes.
• MADE EASY has a diverse panel of experienced faculty. The same subject may be taught by different faculty members at different study centers or in online mode, depending on availability.
• Students enrolled in any paid, discounted, or free program - including Test Series, Postal, Offline, Online Courses (Live/Recorded/Tablet/Pen Drive), or any short-term sessions (single-day, half-day, or hour-based) will be considered bonafide students of MADE EASY.
• MADE EASY reserves the right to publish student photographs, ranks, and examination results pertaining to ESE, GATE, PSUs, SSC, State Engineering Examinations, or any other engineering competitive examinations, for marketing, promotional, or institutional purposes. Further, MADE EASY reserves the right to publish such results upon a student’s selection, whether in the current year or in any subsequent attempt, irrespective of the year in which the student was enrolled, and corresponding to the year of such selection.
• GATE & ESE exams offer flexibility to students to choose a core stream or interdisciplinary stream(s) to appear in the examination, based on factors including, but not limited to, career prospects, emerging technologies, inter-industry relevance, and similarities in the syllabus. Eg: EC students may opt to appear from EE/IN/CS streams, similarly, ME students may opt to appear from CS, IN, PI, XE streams and CS students may opt to appear from DA, EC, ME streams. Any student enrolled in an Offline/Online Course Test Series, Postal Course, under a particular stream, but appearing in the GATE/ESE examination under the same or any other stream(s), shall be deemed and treated as a ‘Bonafide Student of MADE EASY’ for all purposes, irrespective of whether the stream of enrollment and the stream of examination are identical or different.
• MADE EASY reserves the right to modify its programs, fee structure, faculty, or class venues without prior notice. However, all such changes will be communicated to students. The decision of MADE EASY shall be final and binding to all.

12. Unavoidable Circumstances

MADE EASY will not be liable for disruption or delay in academic delivery due to circumstances beyond control, including but not limited to:

• Acts of God/natural disasters such as fires, explosions, earthquakes, floods, storms, epidemics, pandemics, etc.
• National or regional emergencies like war, terrorism, riots, or any other civil unrest.
• Government restrictions, legal orders, or policy change.
• Strikes, transportation shutdowns, or any other industrial disturbances.

In all the above mentioned events; institute’s existing policies like teaching mode, refunds, replacements, course validity, course curriculum etc. may be revised by MADE EASY management in consideration of the situation, and all such decisions will be final and binding on all.